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Cable Modem/Ethernet Troubles


If the light is red then wireless interference is preventing your WiFi from working correctly. Step 2: Let the device sit for at least 30-60 seconds. Copyright © 2006-2017 How-To Geek, LLC All Rights Reserved

Get exclusive articles before everybody else. Check your cable modem’s or modem router’s firmware version.If you don’t have the latest firmware version, contact your ISP. Read More Here

Please call 866-888-1212 to complete your order. Slow browsing Restart your computer Leaving your computer powered on and allowing it to sleep when not in use has the potential to cause slow browsing. Step 1: Assign static IP addresses. Wait approximately one minute for the modem to reset. https://www.timewarnercable.com/en/support/internet/step-by-step/internet-troubleshooting.html

Modem Internet Light Off

If you cannot, try the steps outlined in the previous troubleshooting tips. Step 3: Call a support rep out to test the signal strength at your home to determine if the problem is a weak signal or damaged cable. Wait 15 to 30 minutes and try to get on the Internet again. If this is the case, please contact our technical support department at 503-631-2345 to have one of our technicians help you.

My Online light won't stay on. For some computers and some tablets, try deleting the old network settings including the SSID and password/pre-shared key. FOLLOW US Twitter Facebook Google+ RSS Feed Disclaimer: Most of the pages on the internet include affiliate links, including some on this site. Wireless Internet Connection Problems But why?

Look here.Check for loose cables: see imageCheck the coaxial cable.Check the Ethernet cable.Plug back in the modem.Plug back in the router, if you're using a router.Wait two minutes for the modem Modem Not Connecting To Internet If you bought your modem from Spark you can find out more about what the different lights mean below. When two networks are both on channel 6 for example, traffic from each will stop and wait for the other. Step 1: Connect a device directly to the router via Ethernet.

Click Here to Join the Discussion Tweet Jason Fitzpatrick is a warranty-voiding DIYer who spends his days cracking opening cases and wrestling with code so you don't have to. Internet Problems Today Wait for lights to stop blinking on the modem (and wireless router if you have one). The light should be green and will flicker occasionally when your modem is sending or receiving data. You shouldn't...

Modem Not Connecting To Internet

Make sure that your cable modem's MAC address is registered with your cable provider. Everyone out there with connectivity/Internet issues wants to fix those issues and they often do so by plugging and unplugging things, turning the power to their devices and networking equipment on Modem Internet Light Off A zipcode must contain five digits. Internet Connection Problems Windows 10 If using a router, verify that the Ethernet cable is securely connected to the router's Internet, WAN or modem port.

Check your IP lease time Comcast routinely performs maintenance on the network to keep things updated and running smoothly. http://magicnewspaper.com/internet-connection/having-problems-with-cable-modem.html Generally speaking it is fairly easy to iron out a modem problem, sort of easy to iron out a router problem, and often quite frustrating to iron out a problem with However, there are some things that you should and should not do when running these tests: You should... When open, type ping -t www.comcast.net and then press enter. Internet Connection Problems Windows 7

Enter an address such as www.comcast.net and start the trace. Have a question about home networking hardware? Select "Enroll Now" on the My Account Login page to create one now. http://magicnewspaper.com/internet-connection/modem-troubles.html No other device seemed to care one way or the other but that particular iPhone 6 wouldn't stay connected to the Wi-Fi access point for more than a few minutes at

Restart (reboot) your computer or device.  Power OFF and restart your computer (or device). How To Fix Wifi Router Select Internet from the "Which service are you having an issue with?" dropdown. Facebook Twitter LinkedIn Google+ Was this article helpful? 0 out of 1 found this helpful Have more questions?

Check your signal levels To view your modem’s status page go to or Specification Min Max Downstream Power Level

Once your computer has restarted, open an Internet browser. Can you guess the first step? Check with your cable service provider to make sure that your cable data service is available and running. How To Fix Internet Connection Grab an Ethernet-enabled device and connect it directly to your router.

If you are connecting via wireless, make sure you’re within range of your wireless router and that the wireless connection on your computer is turned ON. It is recommended that the "Refresh your modem/router" method be completed first. If you have more than one modem, click the Troubleshoot button for the appropriate modem. Visit Website Shoot us an email at [email protected]

Select a product or category below for specific instructions. Read Using filters and How to properly connect a landline phone through the same wall phone jack as the modem to learn more. The speed is about 12 Mbps, which is fine for my needs. (This is how I am posting this message.)BUT I want the Ethernet to work.I bought a Netgear PC card. For more help, see how to troubleshoot a modem with no power light Broadband light If this light is green and solid (not flashing) you have a connection to your local

Proceed to Fix #4.Fix #4Refresh your computer's Internet signal (IP address)When your computer connects to the Internet, it is assigned an Internet Protocol address (IP address), usually a different address each Step 3: If the previous steps fail to resolve your issue then replace the router. It is recommended that the "Refresh your modem/router" method be completed first. Restart your computer or other devices connected to the cable modem.

There may be a bad connection to the cable to your home or location. You can use your regular computer or laptop, an old beater laptop you keep around just for testing purposes, or even a media device with a network adapter like an Amazon Verify that one end of the Ethernet cable is securely connected to the modem's Ethernet port. If you have more than one modem, click the Troubleshoot button for the appropriate modem.

If it isn't, contact your cable service provider. Then try to open a reliable web page, such as www.google.com.Still not connected? Ideally, if you tend to use a wireless device in a particular part of the house you would want your router to be on the best channel for that device. You need to give them the MAC address of the modem you bought so they can route traffic to it.

But when I got home, I had the same problem. I would think that if it's confirmed that your Motorola was bad, they would replace it and you could send back the Zoom. Reboot your modem/router manually: Reset your modem by unplugging the power cable from the modem (and the router if you are using one). Diagnostic lights only go so far though and to establish if your modem really is functioning properly it is very useful to directly connect an Ethernet-based device directly to the Ethernet

Untangle your cables and cords It never hurts to double check the cords and cables going to your modem.   Is the modem plugged in, turned on and getting power? Please enter a valid zip code. Check the wireless security settings on the wireless device and verify that your device is using the same wireless security and password as the cable modem/router.