Home > Internet Connection > Cable Modem Problem Help!

Cable Modem Problem Help!

Contents

Finally if you find yourself struggling with router problems week after week you might want to consider upgrading to a newer router. Or contact us, a recorded message plays if a known outage has happened.In some cases, service may be interrupted due to non-payment. Why Ethernet? If you need more help, refer to the equipment user manuals found here . here

This text is replaced by the Flash movie.

Back to top Previous : How to Access Your Wi-Fi Router's Settings How to Find Accessible Wi-Fi Hotspots Next : By John If your house was wired for cable in the late 20th century there's a good chance they linked all the cable drops in the house to a monstrous 9-way splitter that Reboot your modem/router manually: Reset your modem by unplugging the power cable from the modem (and the router if you are using one). Step 1: Check for firmware updates. news

How To Fix Wifi Router

Troubleshooting network gear isn't exactly fun work but at least with our guide you've got a clear workflow and a clear outcome: stable and enjoyable internet access. Most of these channels overlap, but channels 1, 6, and 11 do not, and are the most frequently used. After your broadband cable modem returns to normal operating mode, restart your computer, and try accessing the Internet. Cable – LED will be steady when online cable_modem_lights_04.JPG Webstar DPC 2100 Cable Modem – Front Panel 1.

  1. On the Motorola Surfboard cable modem the “Standby” LED will be lit.
  2. You'll need to contact your ISP and rule out problems on their side.
  3. Data Send – LED will flash when data transfer occurs 4.
  4. If using a router, verify that the Ethernet cable is securely connected to the router's Internet, WAN or modem port.
  5. Published 11/3/15 DID YOU KNOW?The magnetic North Pole, distinct from the geographic North Pole, moves approximately 34 miles per year and is presently drifting from its prior location in Canada towards
  6. While still in the "Network" window, select 'Using DHCP" from the "Configure:" menu.
  7. Click the + Take a Speed Test button.
  8. If you are using a router, allow about two minutes for the router to "sync" (i.e., reconnect) with the modem.
  9. Delaney August 16, 2016 10 Comments Before you call your ISP, try these easy router tips to get back online ASAP.
  10. Click on the "Driver" tab.

Turn your computer off, disconnect the power from your router (if applicable), then disconnect the power from the back of the cable modem. 2. Read on as we work from the largest and most critical components of the network down to the individual devices, offering troubleshooting insight as we go. The volatile memory is just like the memory on your computer: used for holding data while the device is in operation but it can't hold data when the power is off. Wireless Internet Connection Problems Click "Start," click "Control Panel."Note: If you do not see "Control Panel," click on "Settings," and then choose "Control Panel."2.

Go to Fix #3.Fix #3Restart all Internet connectionsIf you are installing a modem that is purchased from somewhere other than Cox, see to our Cox Approved Cable Modems page to make Modem Not Connecting To Internet If the cable modem is in standby, press the "Standby" button, which is usually located on the top or back of your broadband cable modem.3. Sign In Create Username My Account Overview Overview View details about your bills, services and account settings. Within a few minutes the cable modem should be online.5.

Unplug the power cord from the back of the modem and remove any batteries. Modem Internet Light Off Begin by clicking the "Apple" menu, scroll down to "Control Panels", and then click on "TCP/IP".2. Your cable modem's LEDs should begin to flash as the cable modem connects. Click Here to Join the Discussion Tweet Jason Fitzpatrick is a warranty-voiding DIYer who spends his days cracking opening cases and wrestling with code so you don't have to.

Modem Not Connecting To Internet

Click “Change adapter settings.” Troubleshooting_Cable_Windows_7_Diagnose_Step4.jpg 7. Wait a few minutes before rebooting the router. How To Fix Wifi Router It could be that the problem is on its end and may require a new connection at the pole coming into your house and/or new equipment such as a cable modem Internet Connection Problems Windows 7 Within a few minutes the cable modem should be online.

Your first order of business should be to check the firmware. click Live TV Live TV Watch live TV anywhere in your home or take popular channels like ESPN and Disney on the go. Check for the standby indicator. If you are using a Motorola Surfboard or an Arris cable modem, check for this first. Internet Connection Problems Windows 10

Turn your computer off, disconnect the power from your router (if applicable), then disconnect the power from the back of the cable modem.2. Proceed Cancel 800-746-4726 Residential Service Business Service Live Chat My RCN Webmail Help Contact Us About RCN RCNTVEn Español DC Metro Boston Chicago DC Metro Lehigh Valley New York Philadelphia DC If you are connecting via wireless, make sure you’re within range of your wireless router and that the wireless connection on your computer is turned ON. http://magicnewspaper.com/internet-connection/possible-cable-modem-problem.html Select the Troubleshoot tab.

RELATED ARTICLEChange Your Wi-Fi Router Channel to Optimize Your Wireless Signal Not only do you want to update to take advantage of security patches but you want all those missing bug How To Fix Wifi Connection Reboot modem Reboot your modem/router There are two methods for resetting your modem while troubleshooting. Test your speed Sign in to My Account.

You can use your regular computer or laptop, an old beater laptop you keep around just for testing purposes, or even a media device with a network adapter like an Amazon

It is recommended that the "Refresh your modem/router" method be completed first. As much as we'd love to be able to precisely troubleshoot each of your specific network problems (because we do love fixing geeky problems big and small) that's not something we The non-volatile RAM (usually referred to a NVRAM) is like a tiny little flash drive inside that stores important stuff like the device operating system and settings. How To Fix Internet Connection After the cable modem is online, plug in the power to your router (if applicable), and then turn on your computer.

Check the control panel of your router and/or the manufacturer website to update the firmware. Begin by clicking the "Apple" menu and selecting "System Preferences." mac_preferences.png 2. Guide Guide Browse online TV listings to find your favorite sports, news, movies, kids shows and more. hop over to this website The easiest way to do this in Windows, for example, is to open up the command prompt and enter the command "ipconfig /release" to dump the assigned address and then "ipconfig

Click "Save" when prompted to save the current configuration.9. Shoot us an email at [email protected] Connecting a Router and a Modem With an Ethernet Connection Learn how to connect a router, a modem, and a computer using an Ethernet cable. Sometimes you simply find particular device is not a fan of your home network.

One thing you can do on the street-to-modem side of things that will help is remove extra splitters if you have a cable modem; every time the line is split via If the cable modem is in standby, press the "Standby" button, which is usually located on the top or back of your broadband cable modem.3. Just sign-in, click the Reset button, and get back browsing the Web. >> Reset My Modem Search for: !{suggestionFormatted} in All Support in TV Support in Internet Support in Phone Support If your problems are Wi-Fi related we'd strongly encourage you to change your Wi-Fi channel. 2.4GHz band Wi-Fi is very congested and if you live in a fairly dense urban area

Your broadband cable modem's status lights should begin to flash as your broadband cable modem connects. Check for the standby indicator. Reboot your modem/router There are two methods for resetting your modem while troubleshooting. Do not download firmware from a third-party site.

On Demand On Demand Choose from thousands of On Demand movies and TV shows to watch anywhere. Contact us If the issue persists after completing troubleshooting, please contact us. Read more Billing Account Name Change Form RCN permits the change of name on an account in the event of a major life change. Commercial and business pricing and service offerings differ.

GSM Huawei Honor 5X HTC Desire 626 Huawei P8 Lite iPhone 6 vs. 6s Nokia Lumia Samsung Galaxy J3 Samsung Galaxy S7 Samsung J7 Samsung S7 Sony Xperia Tablets Back Best Email *Required Your Feedback *Required Answers others found helpful Service Outages Smart Router: Troubleshooting Optimum Voice: Troubleshooting Rebooting your Digital Cable Box About Optimum WiFi Back to Search Results Read more Digital TV Remote Control Guides We know too many remotes can get confusing. Attempt to surf to two web pages to verify that you are connected to the internet.

RD – LED will flash when data transfer occurs 5. Your screen should now resemble the window below.3.