Home > Internet Connection > Cable Modem Problem

Cable Modem Problem


Everyone out there with connectivity/Internet issues wants to fix those issues and they often do so by plugging and unplugging things, turning the power to their devices and networking equipment on If this fixes the problem, you may need to get a better splitter. If your cable company makes a habit out of using RG11 inside the home, then good for you, but if not, I doubt you could get a technician to do it. Then, if your modem still will not connect, try the "Reboot your modem/router manually" method. here

Check the section below, "I am having trouble connecting my computer or other device wirelessly to the cable modem/router." I cannot access the Internet. Not sure which is the power cord? My Online light won't stay on. Reboot your modem/router There are two methods for resetting your modem while troubleshooting.

Modem Internet Light Off

Step 3: Power cycle router if necessary. Verify that one end of the Ethernet cable is securely connected to the modem's Ethernet port. Another trick that works well for Wi-Fi devices that can handle both 2.4GHz and 5Ghz bands is to switch the device permanently to the one band or the other (with a While performing the most basic test possible, like a ping, is ideal any method available to you is worthwhile.

It's best to make sure the cable modem outlet is fed off the first split. Step 3: If the previous steps fail to resolve your issue then replace the router. The reason you are told to keep the device off for at least half a minute is because the charge that keeps the little bits of data in the RAM can take that Modem Downstream Light Blinking Join TWC Forums Go to support overview Find a location near you Contact us Follow Us Facebook Twitter Instagram YouTube Privacy Policy Terms, Conditions & Policies Regulatory Forward-Looking Statements

Select a symptom from the list. Modem Not Connecting To Internet If you have more than one modem, click the Troubleshoot button for the appropriate modem. There's a good chance something is wrong with your modem or the wiring leading up to the modem. check my blog Refresh your modem/router: Sign in to My Account.

If the problem persists, you may need to ask your cable service provider to check the signal quality on your cable connection. Internet Connection Problems Not sure which is the power cord? You need to disconnect your device from the power source (not just using the power switch if your router has one) for at least 30 seconds in order to allow all If you have more than one modem, click the Troubleshoot button for the appropriate modem.

  1. This ensures that they receive a correct IP address from the modem.
  2. Verifying iPad WiFi Connection Learn how to verify iPad Wi-Fi connection.
  3. Look here.Count to 15, which lets the modem power down.Plug it back in.Wait two minutes for the modem to initialize the connection.Open your web browser.
  4. Test your speed Sign in to My Account.
  5. Subscribe l l FOLLOW US TWITTER GOOGLE+ FACEBOOK GET UPDATES BY EMAIL Enter your email below to get exclusive access to our best articles and tips before everybody else.
  6. Not sure if you have a router?
  7. Internet Having problems with your Internet Connection?
  8. It's the difference between "What does the blinking globe mean?" and "The blinking globe means the modem has an established link with my ISP" or what have you.
  9. By narrowing things down you know whether to complain to your ISP to fix a problem beyond your control, troubleshoot your own router, tinker at the device level, or otherwise focus

Modem Not Connecting To Internet

Otherwise, go to Fix #3 to restart all Internet connections.Fix #2Check for a temporary service interruptionThere may be an outage in your area. http://www.dslreports.com/faq/cabletech/5.3_Modem_Troubleshooting Test your Internet connection by going to at least two websites. Modem Internet Light Off If you think this may have happened, again, contact us, and follow the prompts to hear or pay your account balance.Still not connected? How To Fix Unstable Internet Connection But when two networks are on overlapping channels (such as 3 and 6), traffic can't coordinate.

Not all cable modems will give you this indication.by Raydr last modified: 2002-03-18 22:20:31My connection randomly drops in and out. click The recommended disk space to use for your cache/temporary Internet files is 50-250MB. If changing the wireless channel did not help, you should reduce the amount of Bandwidth your wireless connection is using from 40 Mhz to 20 Mhz on the same Radio page. In some cases, refreshing your computer's Internet signal may help. Time Warner Internet Not Working

When the modem/router's user interface comes up, enter the username and password for the user interface and click Login. (These are both admin unless you changed them.) Go to the Wireless If it still acts up, it may be time to call your provider for a service call.by Raydr last modified: 2002-03-18 22:20:57It looks like the head end doesn't hear my modem. Used under license. http://magicnewspaper.com/internet-connection/possible-cable-modem-problem.html The Short Term Fix Like in our previous sections, if you can hook a device up via hardline (to avoid any Wi-Fi issues) that's great.

Go to Fix #3.Fix #3Restart all Internet connectionsIf you are installing a modem that is purchased from somewhere other than Cox, see to our Cox Approved Cable Modems page to make Cox Internet Outage The easiest way to do this in Windows, for example, is to open up the command prompt and enter the command "ipconfig /release" to dump the assigned address and then "ipconfig Then, if your modem still will not connect, try the "Reboot your modem/router manually" method.

There’s a slight possibility a temporary service interruption has occurred.

Normally the new settings should be the modem/router's default settings as discussed above. Internet Troubleshooting Find basic troubleshooting steps to help you get your Internet working properly. A two-way splitter -- one leg feeding the modem outlet, the other leg feeding signal to the splitter for the TV outlets -- does the job nicely. Internet Outage Today If you are having troubles on the 2.4GHz band, its not a bad idea to analyze the wifi by using a free wifi analyzer app like the one available from the

Can you guess the first step? The volatile memory is just like the memory on your computer: used for holding data while the device is in operation but it can't hold data when the power is off. There’s a slight possibility a temporary service interruption has occurred. hop over to this website Unlike your modem, which is almost always either fully functional or totally offline, routers can be like old cars with a myriad of problems and ghosts in the machine you have

If it starts with 192 or 10, you may have lost your lease.Unfortunately, periodic disconnections can be strange voodoo. I followed the instructions for connecting the cable modem/router and entered in my web browser's address bar, but I cannot access the modem/router. (The Logon page does not appear). All devices connecting wirelessly will automatically switch to the new channel. Plug in your modem first, and then your router.

Get downloadable ebooks for free! This is the point where your home network is directly linked to the outside world and the last thing within your home you can manage and diagnose before you get into The computer connected to the modem/router must have it's TCP/IP parameters set up to use DHCP (also called Dynamic IP). If possible, move the cable modem/router to a new location, ideally closer to the wireless device.