Home > Internet Connection > Cable Modem Problems

Cable Modem Problems


To do that, follow these steps: Open the Zoom Configuration Manager by entering the following in your Web browser's address bar: In the Login dialog box, type the following User Check to see that your cable TV is working. One thing you can do on the street-to-modem side of things that will help is remove extra splitters if you have a cable modem; every time the line is split via Power cycle your network. here

Show more Loading... It is recommended that the "Refresh your modem/router" method be completed first. when i turn on my PC getting to Steam... The cable modem will only try up to a certain amount (around 60db), and then give up.Put it on the lowest db leg of the first splitter in your residence, if http://www.cox.com/residential/support/internet/article.cox?articleId=7b00f640-ab9d-11df-f66c-000000000000

Modem Internet Light Off

To order any services not available online, contact us. Sign in to add this video to a playlist. Check your Modem Take a look at the front of your cable modem. Loading...

Solution A home network can provide Internet access to your computer, laptop, iPad, iPod Touch, iPhone, Android, printer, telephone, and gaming console. SmartFacts Customer Assistant For more information about activating your cable modem or modem router, visit How do I activate my cable Internet service and cable modem or modem router?. Modem Downstream Light Blinking See Support Options Complimentary Support NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase.

Then try to open a reliable web page, such as www.google.com.Still experiencing Internet connection problems? Modem Not Connecting To Internet If you never activated your cable modem or modem router, you must activate it using your ISP’s self-activation process. What should I do first?

How do I make a payment?

Did you know that most Internet connectivity issues can be solved by using our Modem Reset tool? Cox Internet Outage If your house was wired for cable in the late 20th century there's a good chance they linked all the cable drops in the house to a monstrous 9-way splitter that Jump to our discussion forum with the link below and share your wisdom. Reboot your modem/router There are two methods for resetting your modem while troubleshooting.

  1. Locate Activate and Troubleshoot Services on the main screen.
  2. Wait for lights to stop blinking on the modem (and wireless router if you have one).
  3. Select a symptom from the list.
  4. Power things back up and see if that restored connectivity.
  5. Verify that the other end is securely connected to the computer's Ethernet port.
  6. We've owned and tested many a router over the years where the hardline side of stuff worked just fine but the Wi-Fi was flaky as could be.
  7. Sign in to make your opinion count.

Modem Not Connecting To Internet

If you cannot, try the steps outlined in the previous troubleshooting tips. http://www.popularmechanics.com/home/how-to/a2203/4227313/ Step 4: Barring any of the aforementioned problems, replace the modem. Modem Internet Light Off Move the device trying to access the cable modem/router to a different location, ideally closer to the cable modem. How To Fix Unstable Internet Connection Step 1: Contact your ISP to determine if your modem needs to be remotely reset/reprovisioned.

By Joel Johnson Oct 30, 2009 Q: My Internet connection, which I get through my cable company, has been intermittently dying on me, but my television works fine. click We strive to hook as many of our devices up via Ethernet as possible so when and if Wi-Fi issues crop up we can watch our movie in peace or finish You can follow him on Twitter if you'd like. CHARTER and CHARTER SPECTRUM are registered service marks of Charter Communications Holding Company LLC. Time Warner Internet Not Working

Generally speaking it is fairly easy to iron out a modem problem, sort of easy to iron out a router problem, and often quite frustrating to iron out a problem with If changing the wireless channel did not help, you should reduce the amount of Bandwidth your wireless connection is using from 40 Mhz to 20 Mhz on the same Radio page. Then try rebooting both your computer and the cable modem (unplug it, wait 10 seconds, then plug it back in). Visit Website Connecting a Router and a Modem With an Ethernet Connection Learn how to connect a router, a modem, and a computer using an Ethernet cable.

Broadband Modem & Router Problems In a typical home wired/wireless network, there are three main components: the computer(s) and other devices, your wireless router, and your modem. Internet Connection Problems Sometimes you simply find particular device is not a fan of your home network. If it loses connectivity make a note of how long it stayed up as this information can be helpful for later troubleshooting.

Wi-Fi is notoriously unstable compared to hardline connections and it's very useful to see if the issue isn't as much your entire router but the Wi-Fi related elements.

RELATED ARTICLEChange Your Wi-Fi Router Channel to Optimize Your Wireless Signal Not only do you want to update to take advantage of security patches but you want all those missing bug Select Internet from the "Which service are you having an issue with?" dropdown. If you get a response then you know your modem is communicating with the outside world. Internet Outage Today I'm humming along now!

If neither you nor the remote support offered by your ISP can put your modem back between the navigational beacons then the next step is to have an ISP representative sent A splitter is a small device that has a single coax cable on one side and 2 coax cables on the other side. Loading... http://magicnewspaper.com/internet-connection/having-problems-with-cable-modem.html If the problem persists, you may need to ask your cable service provider to check the signal quality on your cable connection.

It is recommended that the "Refresh your modem/router" method be completed first. Most wireless adapters have some type of signal strength meter that shows how strong your wireless signal is. Last Updated:12/07/2016 | Article ID: 27322 Was this article helpful? Select the Reset My modem button.