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Cable Modem Stops Working. Please Read


Some of this could be automated, and maybe make it available for a low fee. From this he determined that at least part of my problem was related to Comcast's domain name servers (DNS) -- a core part of the internet that translates human-readable domain names A suggestion that you didn't mention, or that I couldn't find in your article, would be to update a modem's firmware and/or change the mode of WiFi signal your modem broadcasts Customer Info Close Window You must enter a zip code. Read More Here

Enter an address such as www.comcast.net and start the trace. West select markets 105 Mbps 10 Mbps Blast! Check out these other popular search topics: pay bill  bill help  calling features  modem  autopay  taxes and fees CenturyLink values your business and respects your privacy. jaysath replied Feb 2, 2017 at 1:10 AM Why app folders are in external... https://forums.techguy.org/threads/cable-modem-stops-working-please-read.390587/

Wifi Router Not Working

I had to call out cable and broadband provider, Cox Communications, a few times before I had a stable connection to the modem (after trying to replace the modem as one There is a lot of information available about these problems online, but it's REALLY geeky and most people wouldn't know how to begin to search for solutions. Connect only your computer (no router, no game station) to the modem using the Ethernet cable. Thread Status: Not open for further replies.

  1. Before you do anything, read on.
  2. Zip code at service address: (required) Help Why is this needed?
  3. Moses · May 8, 2011 at 10:53 pm · I agree with Amy, I recently switched to Mac so I can confirm that changing specific DNS addresses is relevant to both
  4. what model.
  5. Where possible it should recommend specific devices (such as routers) and tools (such as the KISmac application) that might help solve the problem.
  6. Took three days to have service tech set to home to exchange router.
  7. Comcast resets the modem with a new ip, and comcast modem will only allow R7000 to work as an access point.
  8. Running a ping test Windows 7 or later: Click Start -> Run and type cmd and press Enter.

Two Google public DNS servers that I now have programmed into my network preferences panel are: and This is why I take a particular interest in the topic. This will open the command prompt/DOS window. Internet Connection Problems Windows 10 Third party marks are the property of their respective owners.

This can help determine connectivity between your computer and your modem. In some cases, refreshing your computer's Internet signal may help. Thank you for your patience during the merger process. http://www.centurylink.com/home/help/repair/modem-and-wifi/troubleshooting-your-internet-connection-and-modem.html Wait 30 seconds, and plug the power cord back into the modem.

Go to Cox Business Search Search Form Entire Site Entire Site About Us Cox Business Residential News OnDemand View Cart Sign InMy Account logo Sign In Main Menu Shop Support My Internet Connection Problems Windows 7 For additional assistance, chat with us.  We're here to help. Don't connect from the wall phone jack to the modem port labeled PHONE.  The phone cord that runs between the wall jack and the modem should go into the modem port Custom settings include: static IP entries, DNS, customized admin password, customized wireless settings, port forwarding, routing and DHCP settings.

How To Fix Wifi Connection

Note: If you were using custom settings and recently reset your modem to its factory defaults, your custom network name (SSID), password (KEY or PASSPHRASE) and other data will not work read the full info here Sign In Now Account Help Quick Bill Pay Automatic Bill Pay View or Pay Bill Billing Questions Help with New Bill Move My Services Account Help Quick Bill Pay Automatic Bill Wifi Router Not Working If you think the problem could be with how your cords are setup, but you're not sure what's supposed to be connected where, don't worry. Modem Not Connecting To Internet What the reset button does You use the reset button to restore your modem to its factory default settings (which also erases any customized settings you may have programmed into it).

I couldn't believe that your issue, at least in part, was just a fault DNS. http://magicnewspaper.com/internet-connection/having-problems-with-cable-modem.html please read Discussion in 'Hardware' started by Weezow15, Aug 14, 2005. There is a v5 printed next to model #.I started with a similar model without wireless, also last year, and when I moved to triple play, comcast changed to wireless modems Reset your cable modem by pressing the reset button for five seconds or power cycle your modem using the steps below. My Wifi Isnt Working On My Phone

Run a test to your modem/gateway's local IP address, such as or Reply Topic Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page « Message Listing « Previous Verifying iPad WiFi Connection Learn how to verify iPad Wi-Fi connection. here thanks. ---edit: This happened 4 times while typing this post.

Even though the Comcast tech saw no problems with my modem, he suggested that if my computer worked fine elsewhere, it wouldn't hurt to go to the local Comcast service center Wireless Internet Connection Problems User Name (required) Forgot Username? Leave the modem unplugged for two minutes.

As to the desktop Genie software, I'd remove it and use the router's UI. _____WNDR3700v1 (v1.0.7.98NA) - Router uptime (d:h:m:s): 1155:02:31:46 - How To Check and Change Your Router's Firmware: http://forum1.netgear.com/showthread.php?t=63234

Windows 7 or later: Click Start -> Run and type cmd and press Enter. Thank you for your patience. Most people know someone nearby who does have internet access, or a local copy shop or other place where they could receive a fax. Modem Internet Light Off The problem can be something major but is more likely something minor.

Read How your modem cords and cables should be connected for an explanation of what to do. (If you're you trying to fix a problem with your wireless, read Troubleshooting common wireless connection problems.) Don't connect the modem's phone cord to phone splitters or phone jacks built into surge protectors.  The phone line connecting the wall phone jack to the modem DSL or LINE port The same goes for routers and Wifi software. Visit Website Note that you could become a nuisance and they might cancel your service.My point is, I would not put up with the current situation.

I am a new customer moving to a CenturyLink service area. You can view modem compatibility info by visiting the My Device Info site. By supplying your service address zip code we will be able to get you to the right location. At this point Tom speculated that I might be getting wifi interference from someone else's router in my building.

How to Power Cycle Your Cable Internet Modem Windows Users Make sure the coaxial cable is plugged securely into your cable modem. Right click, mark, drag over the text, copy by hitting "Enter", and then hit "Enter" again to paste the trace results into a subreddit post. Weezow15, Aug 14, 2005 #1 Sponsor Swiper Joined: Mar 13, 2003 Messages: 1,228 Make / model and your ISP if its an RCA, your power supply cord is probably to Mac OS X: Open the Applications -> Utilities -> Network Utility and select the Ping tab.

If you are still experiencing connection issues after the above suggestions have been tried, look for your IP lease time to see if there may be network being performed in your Then I called my friend Tom Vilot, an actor and software developer. Keep these best practices in mind:   Don't use a DSL filter between the wall phone jack and the modem. If you changed your credentials to something you were sure you'd remember later (but now are drawing a blank on), perform a factory RESET (as described above), and your network credentials

You are more informed then the comcast tech support.This forum is a significant help for myself and others avoiding the uneducated corporate tech support lines.Thanks to All & Have A Great Not sure what to do? We had an unexpected error, please try again. Accessing and setup of a Wireless Gateway Find everything you need to know about setting up your wireless gateway.

That is not your problem. _____WNDR3700v1 (v1.0.7.98NA) - Router uptime (d:h:m:s): 1155:02:31:46 - How To Check and Change Your Router's Firmware: http://forum1.netgear.com/showthread.php?t=63234 Report Inappropriate Content Message 17 of 28 (30,386 Views) Was this helpful? Snail-mail a printed copy. I was online again, no problem.

Not sure what to do? Newer Than: Search this thread only Search this forum only Display results as threads Useful Searches Recent Posts More... They won't help you investigate other avenues beyond the narrow scope of what they're selling you. Don't have an account yet?